IMPORTANT, PLEASE READ.
IF YOU PURCHASE FROM MY SHOP YOU ARE AGREEING TO THESE TERMS & CONDITIONS:

If an order is placed before 6pm and paid for via Paypal, your order is packaged the night of and sent out by the next business day (Except orders made on Friday-Sunday will be shipped out by the following Monday). Any orders placed after 6 pm may be packed and shipped out the following day. Therefore, we will not be offering cancellations, refunds, or exchanges on orders paid via Paypal unless there is a serious problem with your order or if we've made a mistake on our part. If we did, please email us at hello.riselle@gmail.com and we will help resolve it as soon as possible. Allow up to 24-48 hours for a response. 

Due to Tictail's new payment conditions, orders placed and paid for via Credit or Debit Card may have a 5 business day delay on shipping or until the payment is cleared, processed, and credited to us. If you would like to cancel, refund, or change your order (if paid via Credit or Debit Card) before your order is shipped out, please email us at hello.riselle@gmail.com.

Customers are responsible for the return shipping costs of any items. Since we do not offer any returns or exchanges at this time, so should a return be accepted, we will issue a refund for the cost of the products only (shipping charges will not be refunded if your order has been shipped previously). The item must be in it's original condition with all original packaging.

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You are responsible for that the personal data that you provide me with is correct and complete. We are not responsible for packages that have been mis-delivered, or lost in the care of USPS.

All DOMESTIC ORDERS are shipped via USPS and have a tracking number. Orders are shipped out within 1-3 business days of when the order was placed. The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, I will inform you and continue to monitor the order. Depending on delivery method you may be required to pick up the order at a specific delivery point. You are required to do so within the time specified in the notification of delivery. If you do not pick up the delivery in time you may be charged a fee and the order may be sent back to us at your expense. I may also cancel the order if the delivery is not picked up in time. Please email me if this problem arises.

INTERNATIONAL ORDERS ARE SHIPPED AT THE RISK OF THE SHOPPER. All international orders are shipped via USPS and are handed off to your local post office. Most tracking information stops updating once it leaves the USA. It can take up to 1-6 weeks to receive your order! Shipping prices are calculated during the check-out process and are based on quantity purchased and your location. Customs and import duties may be applied to orders when your shipment reaches its destination– we are not responsible for these fees.

All enquiries: riselletrinanes@talk.tictail.com or hello.riselle@gmail.com

Please read the full Terms & Conditions at: http://riselletrinanes.tictail.com/legal/terms